채용정보

Lotte Hotel Hanoi

Lotte Hotel Hanoi - KOREAN FRONT DESK CLERK INTERNSHIP (Korean only)상시채용

조회 325 | 스크랩 1 | 등록일 19.04.05

담당업무

  • 전문직 기타

지원내용

  • 이메일 (hr_hotelhanoi@lotte.net)

근무조건

  • 고용형태: 정규직
  • 급여: 면접 후 결정
  • 지역: 하노이
  • 근무요일: 협의가능(월, 화, 수, 목, 금, 토, 일)
  • 근무시간: 09:00 am ~ 06:00 pm
  • 취업비자 스폰서 가능

Benefit:

This Internship program will prolong 6 months (Then they will be considered to become the permanent candidate if they are qualified enough after 6 months)

- Internship package -> The trainee also gets internship allowance with $450, housing, duty meal, Uniform, Laundry service with maximum 3pcs/day, Visa fee for Internship period, Flight ticket)
Full attractive salary & Service charge for permanent staff
- Clear career development plan with many engaging training courses (local & international)
- Duty meal & Uniform provided by hotel.
- Annual helpful training courses (local & international)
- Wonderful working environment with professional team.
- Annual vacation, Annual health check, Insurance and other welfare as in Labor Law.
- Flight ticker | Accommodation

 

Job Requirement:
- Being Korean, prefer Female

- Education Background: University or College Degree (Hospitality faculty)
- A little bit of experience as a Front Desk Clerk or interested in this position in 5-star Hotel
- Familiarity with hospitality industry standards 
- Proficiency in English
- Computer literacy 
- A customer-oriented and professional attitude 
- An outgoing personality 
- Outstanding communication abilities

- Good looking and required height is at least 162cm

 

Job Description:

- Kindly respond to, and resolve, any problems customers may be experiencing.

- Collects, record and manage customer preference data.

- Greet customers in a friendly manner when they arrive at the front desk.

- Assume a bright smile and a refined posture at all times in front of the customers.

- When checking in, verify their names and the duration of their stay. Register them according to regulation.

- Review and respond to customer complaints. Report to Manager if necessary.

- Readily accept compliments and criticism from customers.

- During the course of the service, constantly keep an eye for anything the customer may need. Create a comfortable environment by making small talk.

- Keep informed of all general matters in relation to guest rooms.  (Types of rooms, rates, check in/out time)

- Keep informed of various information regarding guest rooms. Always try to upsell.

- Always try to collect customer information. Record and manage collected information.

- Always try to enhance the quality of the hotel services such as by remembering and recognizing customers.

- Inform customers regarding services and events provided by the hotel.

- Enroll customers in the Privileged Membership program to secure customers.

- Collect customer feedback upon check-out.

- Participate in training to continuously improve task skills and service standards.

 

Application:
Interested candidates please send your CV (picture attached and fortfolio to email: hr_hotelhanoi@lotte.net.
Interview will be set up for qualified candidates at the soonest!
Hotline: 024.3333.1089 (Ms. Trang)

근무조건

  • 고용형태: 정규직
  • 지역: 하노이
  • 근무요일: 협의가능(월, 화, 수, 목, 금, 토, 일)
  • 근무시간: 09:00 am ~ 06:00 pm
  • 급여: 면접 후 결정
  • 취업비자 스폰서 가능

접수방법 및 기간

  • 접수방법: 이메일 ()E-mail
  • 접수기간: 상시채용

Lotte Hotel Hanoi

기업정보

  • 기업명 Lotte Hotel Hanoi
  • 대표자
  • 설립일 -
  • 인사담당자
  • 업종
  • 사원수 일반기업
  • 위치 , 하노이, 베트남
  • 담당이메일
  • 전화번호 - --

접수기간

마감일: 상시채용

접수방법

지원방법 : 이메일 ()E-mail 이메일 지원